are you deaf or blind?
I'm seriously confused at Windows PC OEMs and network carriers. Are they deaf? blind? Is it possible that they're all just that stupid? Let's make this clear once and for all:
We don't want extra software installed on our computers.
We don't want custom versions of Android on our phones.
We don't care what benefits they promise, they always make our technology slower and more annoying to use.
WE DON'T WANT YOUR BULLSHIT.
Can someone please explain to me why these corporations take all the extra time, money, resources to implement these annoyances that piss off their customers? If just one non-Apple PC maker started making "no bullshit" Windows machines that "just worked" I would buy from them exclusively. And you know what else? The money you saved not developing some stupid bloatware you could use to drop your market costs maybe just by a couple dollars, or offer free shipping. What? Cheaper and less annoying? No way!
Same for the carriers, save the effort of developing some special UI and making some easy money by bundling and locking down software. How about having some balls and sticking to the principles of doing what your customers really want.
It seriously drives me insane that carriers are acting so immature, chasing easy money now, instead of customer loyalty in the long term. Every talks about how amazing Apple is and everyone wants to emulate them, but what really makes them amazing is their ability to hang on to their principles, and never selling out.
Apple could bundle software for a little extra money on the side. But they don't.
Apple could have sacrificed the customer experience and given in to AT&Ts demands to control their phone. But they didn't.
Apple could have sacrificed their clean aluminum designs by adding Intel and NVidia and ATI stickers to Macs, probably for a little more money. But they didn't.
And because Apple has said no to all these things, they have probably had more pressure than anyone to do things against their principles. But they still don't.
I'm not saying Apple is the best company alive, they're definitely not. But they're blatantly and brutally honest like no other company I've seen, and I absolutely love that. I've just seen way too many people admire them for what they've done, usually based simply on the numbers they've reached, then go back to work and do the exact opposite, and I'm fucking sick of it. Is it not blatantly obvious?
Don't fuck over your customers, and they won't be pissed at you. Don't cheat your customers and undermine your principles for your own personal short-term monetary gain, and you will have loyal customers who will keep coming back to buy your products despite their flaws, because everyone makes mistakes, but it takes a company with balls to be honest to their customers, stick to their beliefs, and not sell out to the highest bidder.
We're humans. We have brains, and thoughts, and opinions. We know when you're lying. We're not just an average dollar amount on a balance sheet. And you? Your collective company has a personality and an attitude too. Don't be a dick, be reasonably good at what you do, and most importantly, be honest, and we'll love your company despite its flaws. But act like we don't exist, act like we're numbers, mindless statistics, the "average buyer" and we will know. We're not stupid after all. But you're reeking of it. And the moment someone smarter shows up, I'm jumping ship.
